FAQ

Frequently Asked Questions

1. Information we collect
Click here to view our Privacy Policy.

2. How do I add/remove a joint member to/from my account?
To add a member you will need to complete a new signature card, which you and the joint member sign where indicated. To remove a joint member, all joint members of the account need to agree to the removal, or the account can be closed and remaining joint members may open a new account.

Direct Deposit Questions

3. Why should I use Direct Deposit?

Safe – Your paycheck is protected against loss or theft.
Worry-free – Now you can be assured that your check is deposited, even when you're away from home.
Saves time – You no longer have to make special trips to the credit union or stand in long lines on payday.
Convenient – No more waiting for the mailman. Your deposits will be made for you automatically, allowing you to set your own timetable for getting cash.
4. How do I apply?
Our Member Service Representatives have all the necessary forms. If you wish, they will be happy to fill them in for you. All you have to do is tell them how you want your money distributed and sign your name. OCCFCU will take care of everything else. Click here to access our online form.

5. How will I be able to keep track of my money?
Your check stub from your paycheck is your permanent record.

6. Is there a charge for this service?
This service is free to all participating OCCFCU members.